Supertech LED TV Repair Refund and Returns Policy

Refund and Returns Policy

Refund and Return Policy

Effective Date: [13 March, 2025]

Welcome to SuperTech LED Repair. We strive to provide the best repair services for your LED products. Please read our Refund and Return Policy carefully to understand your rights regarding service cancellations, refunds, and product returns.

1. Repair Service Refund Policy

We aim to deliver high-quality repair services. However, if you are not satisfied, we offer the following refund options:

1.1 Eligibility for Refunds

  • Refunds are only applicable if the repair service fails to resolve the reported issue within the warranty period.
  • If we are unable to repair your LED product after an attempt, you may be eligible for a partial or full refund.
  • Refund requests must be made within [7] days of the service completion date.

1.2 Non-Refundable Services

  • Diagnostic fees or inspection charges are non-refundable.
  • Repairs that have been tampered with or modified after our service will not qualify for a refund.
  • Any physical damage caused after the repair is not covered under our refund policy.

1.3 How to Request a Refund

To request a refund, please contact us at [srk374257@gmail.com] or call [9355622357] with the following details:

  • Your service invoice or receipt.
  • A description of the issue.
  • Any supporting images or videos (if applicable).

Repairing Refunds are processed within [7] business days after approval.

2. Return Policy for Parts and Products

If you purchase LED parts or products from us, the following return policy applies:

2.1 Return Eligibility

  • Items must be returned within [7] days from the date of repairing.
  • Products must be unused, in their original packaging, and include all accessories.
  • A valid proof of purchase (receipt or invoice) is required.

2.2 Non-Returnable Items

  • Custom-ordered parts or special orders.
  • Used, damaged, or modified items.
  • Clearance or final sale items.

2.3 How to Return an Item

To initiate a return, please follow these steps:

  1. Contact us at [srk374257@gmail.com] or [9355622357] to request a return authorization.
  2. Ship the item to [Q-40, Mohan Park, Naveen Shahadara Delhi-110032, Near SR Capital School] with the original receipt.
  3. Once we receive and inspect the item, we will process your refund or exchange.

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

3. Exchange Policy

If product is not working, you may request an exchange within 7 days of receipt. We will provide a repair or store credit based on product availability.

4. Contact Us

For any questions about our Refund and Return Policy, feel free to contact us:
📧 Email: srk374257@gmail.com
📞 Phone: 9355622357
🏢 Address: Q-40, Mohan Park, Naveen Shahadara Delhi-110032, Near SR Capital School